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REFUND POLICY
Effective Date: February 23, 2026
At Luxe Candle Studio, we take pride in the quality of our handcrafted candles.
Returns
Due to the nature of our products, we accept returns only if:
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The product arrives damaged
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The wrong item was shipped
You must contact us within 7 days of delivery with photos of the product and packaging.
Non-Returnable Items
We do not accept returns for:
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Used candles
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Opened products
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Custom or personalized orders
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Sale items
Refund Process
If approved, refunds will be issued to the original payment method within 5–10 business days.
Shipping fees are non-refundable unless the error was ours.
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