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REFUND POLICY

Effective Date: February 23, 2026

At Luxe Candle Studio, we take pride in the quality of our handcrafted candles.

Returns

Due to the nature of our products, we accept returns only if:

  • The product arrives damaged

  • The wrong item was shipped

You must contact us within 7 days of delivery with photos of the product and packaging.

Non-Returnable Items

We do not accept returns for:

  • Used candles

  • Opened products

  • Custom or personalized orders

  • Sale items

Refund Process

If approved, refunds will be issued to the original payment method within 5–10 business days.

Shipping fees are non-refundable unless the error was ours.

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